Frequently Asked Questions (FAQ)

About the Tours


What types of tours does Brasul Trips offer?
We offer private guided tours and shared excursions to various destinations in Paraná, ranging from urban tours to nature immersions.


Are the tours suitable for children or seniors?
Yes! Our itineraries can be adapted to accommodate groups of all ages, focusing on comfort and safety.


Can I customize the tour itinerary?
Absolutely! For private tours, our guides help create an experience tailored to your preferences and needs.


How long does each tour last?
The duration depends on the chosen itinerary, but we provide all detailed information before booking.


Do you offer tours in other languages?
Yes, our guides are fluent in Portuguese, English, Spanish, French, and German, ensuring a comfortable experience for international tourists.


Bookings and Payments


How can I book a tour?
You can book directly through our website, via WhatsApp, on tour platforms, or by contacting us via email.


What payment methods do you accept?
We accept payments via Pix, bank transfer, and credit cards, with the option to pay in up to six installments.


What if I need to cancel my booking?
We have a flexible cancellation policy. Contact us in advance to discuss refund or rescheduling options.


During the Tours


Where is the meeting point for the tours?
We always pick up our clients at their accommodation for maximum convenience.


What should I bring for the tours?
We recommend comfortable clothing, suitable walking shoes, sunscreen, insect repellent, and a water bottle. For specific tours, we provide additional guidance.


Do the tours run even in the rain?
Yes, but depending on weather conditions, we may adjust the itinerary to ensure participants' safety and comfort.


Are meals included in the tours?
In some itineraries, yes. If meals are not included, we can add them to your package for extra convenience. Otherwise, we make stops at recommended spots so you can enjoy the local cuisine.


About the Company and Our Differentiators


Who are the guides at Brasul Trips?
Our guides are experienced professionals passionate about Paraná, with deep historical, cultural, and natural knowledge of the region.


What makes Brasul Trips different from other agencies?
We offer exclusive itineraries, authentic and personalized experiences, and fast, technology-driven service without compromising quality or the human touch.


Do you practice sustainable tourism?
Yes, sustainability is one of our core values. We promote environmentally friendly practices and support local communities. Since all tours are guided, tourism in preserved forest areas is not harmful—in fact, it helps educate and encourage conservation.


Promotions and Benefits


How can I stay updated on promotions?
Subscribe to our newsletter and follow us on Instagram to receive updates, discount coupons, and information on new itineraries.


Do you offer packages for large groups?
Yes, we have special packages for groups and can create customized experiences for corporate events, weddings, families, and educational trips.


Are there discounts for early bookings?
In some cases, we offer promotional rates for early bookings. Contact us to learn more.

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